When Stuff Doesn’t Work…

Electronic gadgets are one of the rare indulgences of our household, and we usually don’t have any problems with them.

Several years ago, we bought a digital video recorder.  It’s sort of like TiVo, except there’s no monthly subscription fee.  It records anything on TV to a hefty internal hard drive; programs can then be edited (i.e., commercials deleted) and burned to DVD.  It’s not the easiest thing to use, but we figured it out.

Now though, I’m having trouble burning a DVD from the HDD.  Surfing about the magnificent internet (the world at my fingertips is SO cool), I’ve found dozens of AV forums where people all over the world are having similar issues.  Unfortunately, none have a workable solution — there’s just  a lot of grousing about it.

I’ve upgraded the firmware, but that didn’t make a whit of difference.  I went to the company’s website and submitted a trouble ticket via e-mail, but haven’t heard anything from them.  Then, I scoured the website further, only to find that this company — LiteOn — has discontinued all of their A/V products.  So, I called the (not toll free) phone number listed, only to be given a toll-free number… except that the recording at the beginning says that support is $1.49 per minute, charged to a Visa card.

Forget that idea.

So… it looks like I may be purchasing a replacement DVD-RW drive and taking the thing apart for transplant surgery.  I’ve surfed around to see if there are better products available, but TiVo seems to have the market cornered, and I refuse to sign on to their subscription service.

The HDD still works fine, so recording stuff to watch later isn’t the problem.  But, if I could burn it to a DVD, I have some cool software that lets me import it into iTunes and watch it on my iPod.

Anyone out there have a better idea?

3 Responses to “When Stuff Doesn’t Work…”

  1. on 06 Oct 2008 at 7:44 pm deichmans

    NM, Are you trying to get specific shows or network broadcasts? Many of the networks have full episodes you can download for free from their websites. If our home PC’s hard drive weren’t so full, I’d have all four seasons of Battlestar Galactica (and CINCHOUSE would have all Sex & The City episodes :-).

  2. on 06 Oct 2008 at 9:16 pm Trina

    The link is broken – will forward to DH if you can fix it.

    D – Battlestar GagMeWithAFrelling Spoon ended, right?!?!?! Please tell me that it’s not going to be reincarnated like Stargate and Star Trek and Who’s Star is It Anyway. Oh wait, I seem to recall something called Sanctuary on my DVR. Crappy Skiffy.

  3. on 08 Oct 2008 at 6:14 am Jake

    I’d build a DVR. Look up MythTV, or any of its alternatives, its a program that runs a Media Center on linux. It does everything that the Tivo or your LiteOn does, but does it on whatever system you bring to the table, so little PitAs like a DVD-R drive going bad won’t give you a big headache.

    At that, I’ve always thought liteon made some of the best dvd drives for computers, I think I’ve put a liteon in the last 3 or 4 that I’ve built. Thats a shame.

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