Bellsouth e-mail isn’t working this morning; after making sure that the internet connection is up, I tried to go to their webmail site to see if maybe it was just a problem with my e-mail client. The webmail site is down.
Next, I tried to go to Bellsouth.net, and that’s down too. As is Bellsouth.com. I’m beginning to wonder if “Magnet hands” from AT’s old web host has gotten loose at the phone company.
Fortunately, I have access to several other webmail services, so I can send the one thing that really has to go out this morning. But if anyone’s trying to reach me, I’m not just being unresponsive.
Comcast’s comedic commercial claims aside, DSL from Bellsouth is fast and stable. I think we’ve had maybe two service outages in six years or so (lasting only a few hours each), and this is the first time I’ve seen the mail server go down. That was not the case with Comcast, to whom we subscribed previously.
Wonder what happened?
Replied to your email yesterday, NM. Did you get it?
The TYS circuits in the Knoxville area have always been some of the most stable ones in the Bellsouth network. If you’re going to have them for DSL, this is the place to do it.
That said, their practice of bundling does me no good. I’m never going to have a POTS line from them, so they won’t sell me their DSL. Hopefully the FCC will require naked DSL as part of the ATT merge, but I think monkeys will be flying from orifices before that happens.
I just plain don’t like Bellsouth. Comcast is marginally better (maybe), but they’ve been having an above average amount of system outages lately, and don’t seem to be quite as fast as they used to. Grr.
I concur on the Bellsouth sucks thing. Having been witness, and even a party to their less than stellar customer service tactics, I have even less esteem for them than the typical customer. AT knows of that which I speak. Or type. Or whatever. But I kicked Bellsouth out of my life for good when I went with a VoIP phone service, Comcast for internet and Sprint for mobile.
The quality of service with Comcast in Oak Ridge is several notches less than in Knoxville. In 4 years, I can count the outages on one hand and could still scratch my nose. I’ve had more than that in the two months I’ve been in Oak Ridge. The overall download speed is roughly the same in both places though. But don’t get me started on their customer service and billing … my adventures with that are endlessly amusing, but we’d be here all day.
Yeah, I tend to stay away from about any companies billing or customer service. I like to quantify my time at around $15 an hour when I’m at home, and determine in advance whether a conversation with them is worth it or not.
Comcast has been sucking of late because they’ve been changing the local nodes out, evidently the ones that Tennessee Cablevision used up here weren’t DTV friendly or something.
I haven’t had any trouble with comcast in the past few months. I was told, like AT said, that they were changing out some of the local nodes. Since they changed the one closest to me..no problems.
Bellsouth is history at daco’s house. Cut their wires off of my house about 18 months ago and wrapped them around the telephone pole across the street.
Haven’t looked back.