Most anyone who’s ever asked me about internet service knows my low opinion of Comcast; I’ve been there, done that, and use the t-shirt for a cleaning rag.<\/p>\n
For about seven years, I’ve been a DSL customer through Bellsouth (now AT&T). Service interruptions are almost nonexistent. Yesterday though, we had a power outage from about 6:50 a.m. until sometime around 9 (judging from the time on the blinking clocks throughout the house), and the lights on my modem had been blinking in an ominous fashion — no internet connection — ever since.<\/p>\n
When I got home after 5 yesterday, I called AT&T. After a brief review of my troubleshooting steps, they issued a service request, and the technician was here before 9:00 this morning. In contrast, RealtorChick’s last call to Comcast resulted in their scheduling a service call about a week later (she switched to DSL instead, which has been working beautifully).<\/p>\n
It took him about 5 minutes to get a new modem, put it in bridge mode, test it, and leave. That’s good service.<\/p>\n","protected":false},"excerpt":{"rendered":"
Most anyone who’s ever asked me about internet service knows my low opinion of Comcast; I’ve been there, done that, and use the t-shirt for a cleaning rag. For about seven years, I’ve been a DSL customer through Bellsouth (now … Continue reading